Business Policies

Iowa Central Community College Dental Hygiene Student Clinic must abide by guidelines outlined by the Occupational Health and Safety Organization (OSHA) and by the Commission of Dental Accreditation. It is not appropriate, because of potential biohazards and for safety reasons, for any nonprofessional person other than the client who is to receive oral health care to be in the clinical area. This includes children who accompany clients to the clinic. It is our policy that you will be rescheduled if you have a child or children with you unattended during your dental treatment.

Unattended children are not allowed in the reception area. Persons who are not clients are not allowed on the clinic floor. This requirement may be waived if there are extenuating circumstances discussed with and approved in advance by clinic staff.

We ask for your help so we may provide the highest quality of care for all and maintain the facilities we are fortunate enough to be able to provide for your oral health care.

Smoking, chewing tobacco, food or drink is not allowed in any area of Iowa Central Community College Dental Hygiene Student Clinic. Bottled water is the exception. Also no cell phone use on the clinic floor. We appreciate your assistance to ensure that this policy is followed.

Payment for Services

Payment for dental hygiene treatment is required at each visit. We accept cash, check, and credit cards for payment of services.

Dental Insurance

It is your responsibility to consult with your insurance company for details on your covered or non-covered services, service limitations or restrictions, yearly maximums. Medical coverage does not pay for dental hygiene services. You will receive a “super bill” that you can send in for reimbursement from your insurance company.

We accept Title XIX (19) insurance.

Fee Estimates

Clients will be advised on their ideal treatment and its estimated costs, as well as any alternative treatment plans. You and the faculty will sign the Treatment Plan once the plan is understood and accepted. This then is entered into your record.

Each visit will have a break down of charges, so that you may be prepared to pay for services. These are estimates based on the current fees and may vary from the actual cost if the service or procedures are performed after a length of time. The fee charged at the time any service begins will be the fee that is currently in effect.

All staff dentists, hygienists and student hygienists have copies of the current fee schedule and should be able to discuss fees with you prior to any services provided.

If you have any questions about our treatment or your bill, you should first discuss it with your dental hygiene student, or faculty. If you have other questions, please call the main clinic phone number for assistance.

Payment is required in full when services are rendered.